Frequently asked questions

All the payments for the food ordered must be made cash on the delivery of the food item to the delivery boy.

Sorry! Presently Siliguri Food do not have the card payment facility. We accept only Cash or transfer through PayTM.

Ordering Food is just a Click Away! It is very easy to order food from siliguri food. Search your favourite restaurants from the listed restaurant in our website, choose the delicious menu and quantity of item and add to cart and order it by confirming your location and contact number. The item once placed will be delivered to your door within 50 mins.

Worry Not.! You can still eat the yummy and delicious food from your favourite restaurant even if you are offline. We also take order on Whatsapp and telephonic calls. For any instant order you may call us and order the food.

Usually we deliver all orders on time to your door step, but in certain conditions due to jam and other circumstance there may be delay of 10-15 minutes.

We try our best to delivery all orders on time but if there is any delay then you will be informed by telephonic call.

The price of food may increase or decrease timely. The price of food depends on the menu chart of particular restaurant. The price of the menu will be same as given in the website.

We collect personal information from you when you order goods or services from us or use our Website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies (as defined below). foodpanda will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation, etc.), but only when you voluntarily give it to us. We collect this information exclusively to carry out the functions offered on the Website and to provide you with offers and information about foodpanda and other services we think you may be interested in. We might collect this personal information through: online food ordering; entry into competitions; subscribing to our newsletter; creating a user account; sending 'contact us' messages or other correspondence through the Website; or through advertising, research and direct marketing. We do not collect sensitive information about you.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: info@siligurifood.com